CraterSync respects the intellectual property rights of others and expects users of the Service to do the same. Under the Digital Millennium Copyright Act (17 U.S.C. 512), the procedure below describes how a copyright owner (or an authorized agent) may submit a notice of claimed infringement, and how a user may respond with a counter-notice.
Designated Copyright Agent
Notices of claimed infringement must be sent to our Designated Agent at the address below. Notices sent to other addresses may be delayed and will not satisfy the DMCA's notice requirements.
- Agent: Copyright Agent, CraterSync
- Email: copyright@cratersync.fm
- Postal address: Provided on request -- email copyright@cratersync.fm and we will reply with the current physical address for service of formal notices.
Email is the fastest way to reach the Designated Agent and is the recommended channel for notices.
Submitting a notice of claimed infringement
To be effective under the DMCA, your notice must include all of the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed (or, if multiple works at a single online site are covered by a single notice, a representative list of such works).
- Identification of the material that is claimed to be infringing and that is to be removed or access disabled, including a URL or other information sufficient to permit us to locate the material on the Service.
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and email address.
- A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
Knowingly submitting a misrepresentation that material is infringing may result in liability for damages under 17 U.S.C. 512(f).
Counter-notification
If you believe that material you posted was removed or disabled in error, you may submit a counter-notification to the Designated Agent with the following information:
- Your physical or electronic signature.
- Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access was disabled.
- A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court in the judicial district where you reside (or, if outside the United States, the federal court in the District of Delaware), and that you will accept service of process from the person who provided the original notification or that person's agent.
Upon receipt of a valid counter-notification, we will forward a copy to the original complainant. Unless the complainant files a court action seeking a restraining order against you within 10 business days, we may restore the material.
Repeat infringer policy
Consistent with 17 U.S.C. 512(i), CraterSync will terminate, in appropriate circumstances, the accounts and organizations of users who are determined to be repeat infringers.
Self-hosted deployments
For self-hosted CraterSync instances operated by a third party, the operator of that instance is the appropriate party to receive DMCA notices. CraterSync does not host or control the Customer Content stored in self-hosted deployments and is not in a position to remove material from those instances.