CraterSync is committed to making its recording and review platform usable by everyone, including people who rely on assistive technology. This statement describes the standard we build to, where we currently conform, the gaps we know about, and how to reach us if something blocks you.
1. Conformance target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is the standard referenced by the Americans with Disabilities Act (ADA) Title III for web content and by Section 508 of the Rehabilitation Act. WCAG 2.1 AA is also the basis for the EU's EN 301 549 and the UK's Public Sector Bodies Accessibility Regulations.
Accessibility is an ongoing effort, not a one-time certification. We test against AA as we build and treat regressions as bugs.
2. What we currently support
- Keyboard navigation. Interactive controls -- buttons, the toolkit rail, panel tabs, form fields -- are reachable and operable with the keyboard, with a visible focus ring on each focusable element.
- Color contrast. Body text and UI labels are tuned to meet the WCAG AA contrast minimum (4.5:1 for normal text, 3:1 for large text and UI components) against our dark theme. We brightened our secondary-text palette in May 2026 specifically to clear this bar.
- Semantic structure. Pages use real headings, landmarks, lists, and labeled form controls so screen readers announce structure correctly. Icon-only controls carry accessible names (
aria-label) and tooltips. - Status announcements. Recording state, upload progress, and error messages are conveyed in text, not color alone.
- Resizable text. The interface reflows when the browser zoom is increased up to 200% without loss of content or function.
- Captions & transcripts. Recordings can be transcribed; transcripts are available alongside the audio for users who are deaf or hard of hearing.
3. Known limitations
We'd rather be honest about gaps than overstate conformance. Areas we are actively working on:
- Live recording studio. The real-time studio is a dense, time-sensitive interface. Some live affordances (waveform meters, the participant grid) are visual-first; screen-reader parity for live monitoring is in progress.
- Mobile screen-reader support. Our primary testing is desktop (VoiceOver on macOS, NVDA on Windows). Mobile assistive-technology coverage is less complete.
- The case viewer timeline. The evidence-bundle case viewer's scrubbable timeline is operable by keyboard but the marker density can be hard to target; a list-based alternative view is planned.
4. Assistive technology we test with
- VoiceOver (macOS / Safari)
- NVDA (Windows / Firefox)
- Keyboard-only navigation (no pointer)
- Browser zoom to 200%
- OS-level reduced-motion + increased-contrast settings
5. Requesting an accommodation
If any part of CraterSync blocks you, or you need content in an alternative format, contact us and we will work with you to provide the information or function you need through an accessible means:
- Email: accessibility@cratersync.fm
Please include the page or feature, the assistive technology and browser you're using, and what you were trying to do. We aim to acknowledge accessibility requests within two business days.
6. Formal complaints
If you contact us about an accessibility barrier and are not satisfied with our response, you have the right to escalate. For ADA-related concerns in the United States, information is available from the U.S. Department of Justice ADA Information Line. We will cooperate in good faith with any accessibility review.
7. Feedback drives this
This statement reflects our current understanding of our platform's accessibility. Real-world feedback from users of assistive technology is the most valuable input we get -- if something works poorly, telling us is the fastest path to a fix.